The newly rolled out Windows 10 has many new features and also hits millions of downloads world wide and then there has been many steps taken by Microsoft to make users to use Windows 10. Recently there has been a news that Tech support people recommends users to downgrade from Windows 10 to Windows 8 or 8.1.
Windows 10 has many glitches and when many users contacted Technical Support people the answer they got were really awesome that is to "Downgrade from Windows 10 to Windows 8 or Windows 8.1".
Many OEM such as Dell, HP and Lenovo recommends the same to the users and this is really surprising because the Tech Support is not supporting Windows 10.
In case of Dell a user contacted the Tech Support to change the directions of scrolling and then the Tech support person said "There are many glitches in the Windows 10" and diverted the call to the Expert who suggested to uninstall Windows 10 and go with Windows 8 or 8.1.
Dell stated that "We support Windows 10 but sometimes recommend the users to go with the downgrading option".
In the case of HP the support engineer not only tried to solve the issue but also tried to downgrade the system to Windows 8.1 and stated "She wont recommend the users to upgrade to Windows 10".
With these scenarios the Tech Support people tried to solve the problem only by downgrading and not solved the problem.
Already Microsoft stated that they will hit 10 millions downloads and with this happening it is really a doubt to hit their target.
P.S : The post is to create awareness and not to create any negative impact.
No comments:
Post a Comment